Friends and Family Test Results – October 2024

Pie chart of results from our friends and family test poster

In October we collected 90 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 77% of patients found the overall experience of our service to be Very Good – 69 responses 13% of patients found the overall experience of our service to be Good…

Did Not Attend Data – October 2024

In October 96.6% attended their appointment banner.

In October, 96.6% of patients attended their pre-booked appointments with East Shore Partnership. However, 3.4% of patients still failed to attend their pre-booked appointments with clinicians at East Shore Partnership. This is equivalent to 529 appointments that could have been offered to another patient who needed an appointment. Thank you to all of those who…