Did Not Attend Data – December 2024

December DNA percentage poster

In December, 98.4% of patients attended their pre-booked appointments with East Shore Partnership. However, 1.6% of patients still failed to attend their pre-booked appointments with clinicians at East Shore Partnership. This is equivalent to approximately 224 appointments that could have been offered to another patient who needed an appointment. Thank you to all of those…

Friends and Family Test Results – December 2024

Pie chart of results from our friends and family test poster

In December we collected 35 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 74% of patients found the overall experience of our service to be Very Good – 26 responses 11% of patients found the overall experience of our service to be Good…