Friends and Family Test Results – January 2025

Pie chart of results from our friends and family test poster

In January we collected 68 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 76% of patients found the overall experience of our service to be Very Good – 52 responses 6% of patients found the overall experience of our service to be Good…

Did Not Attend Data – January 2025

Poster for DNAs

In January, 98.7% of patients attended their pre-booked appointments with East Shore Partnership. However, 1.3% of patients still failed to attend their pre-booked appointments with clinicians at East Shore Partnership. This is equivalent to approximately 186 appointments that could have been offered to another patient who needed an appointment. Thank you to all of those…