DNA (Did Not Attend) Policy

What is a DNA?

A DNA appointment is when a patient does not turn up for appointments, and does not contact the surgery to cancel or change the appointment.

This creates a significant strain on the NHS.

We understand that there are situations that can make it impossible for you to cancel your appointment, for example being admitted to hospital.

To read our full DNA policy please follow this link

If you have any trouble accessing this document please contact the surgery.

Date published: 17th January, 2025
Date last updated: 17th January, 2025