In January we collected 135 responses from our Friends and Family test.
In response to the question ‘Overall, how was your experience of the service?’
79% of patients found the overall experience of our service to be Very Good – 106 responses
7% of patients found the overall experience of our service to be Good – 10 responses
4% of patients found the overall experience of our service to be Neither Good nor Poor – 4 responses
4% of patients found the overall experience of our service to be Poor – 4 responses
7% of patients found the overall experience of our service to be Very Poor – 10 responses
1% of patients responded Don’t know/other – 1 response