News

Friends and Family Test Results – November 2025

Pie chart of results

In November we collected 108 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 81% of patients found the overall experience of our service to be Very Good – 87 responses 9% of patients found the overall experience of our service to be Good…

Did Not Attend Data – November 2025

DNA banner

In November 2025, 98.3% of patients attended their pre-booked appointments with East Shore Partnership. However, 1.7% of patients still failed to attend their pre-booked appointments with clinicians at East Shore Partnership. This is equivalent to approximately 242 appointments that could have been offered to another patient who needed an appointment. Thank you to all of…

Did Not Attend Data – October 2025

DNA banner

In October 2025, 96.7% of patients attended their pre-booked appointments with East Shore Partnership. However, 3.3% of patients still failed to attend their pre-booked appointments with clinicians at East Shore Partnership. This is equivalent to approximately 467 appointments that could have been offered to another patient who needed an appointment. Thank you to all of…

Friends and Family Test Results – October 2025

Pie chart of results

In October we collected 172 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 83% of patients found the overall experience of our service to be Very Good – 143 responses 4% of patients found the overall experience of our service to be Good…

Rybelsus Update

Your New Rybelsus Tablets and what you need to know leaflet

Your new Rybelsus Tablets (Semaglutide Tablets) – What you need to know A new formulation of RYBELSUS is replacing the previous formulation. The new RYBELSUS tablets have been improved to help your body absorb the medication more effectively than your previous RYBELSUS tablets. This means you can get similar results with a smaller tablet. What…

Did Not Attend Data – September 2025

Poster for DNAs

In September 2025, 98.4% of patients attended their pre-booked appointments with East Shore Partnership. However, 1.6% of patients still failed to attend their pre-booked appointments with clinicians at East Shore Partnership. This is equivalent to approximately 222 appointments that could have been offered to another patient who needed an appointment. Thank you to all of…

Friends and Family Test Results – September 2025

Pie chart of results from our friends and family test poster

In September we collected 108 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 68% of patients found the overall experience of our service to be Very Good – 73 responses 13% of patients found the overall experience of our service to be Good…

Important information for patients taking Rybelsus

Photo of tablet size change and primary packaging changes

• The formulation of the diabetes medicine Rybelsus (semaglutide) is being changed to one which is better absorbed into the blood stream. As a result, the new tablets will contain a lower dose of Rybelsus, but will be just as effective as the initial formulation. • The colour of your packaging will stay the same…