Read our practice policies on these pages.
Accessibility
Accessibility statement for East Shore Partnership This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...
Annual Statement on compliance with IPC
The health and Social Care Act 2008: code of practice on the prevention and control of infection and related guidance requires the infection prevention and control (IPC) lead to produce...
Appointment punctuality policy
On occasion, patients attending appointments at East Shore Partnership will be late due to circumstances beyond their control. The document below provides direction for the management of patients who fail...
Complaints policy
Complaints Procedure You can also download the complaints procedure as a Word document. This document sets out the East Shore Partnership policy on dealing with complaints. We aim to ensure...
DNA (Did Not Attend) Policy
What is a DNA? A DNA appointment is when a patient does not turn up for appointments, and does not contact the surgery to cancel or change the appointment. This...
East Shore Partnership Mission Statement
To provide professional, accessible, high quality, comprehensive healthcare services that inspires confidence in our patients and our community. Our Vision We aim to provide the best possible outcomes for our...
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Sedative Prescribing for Fear of Flying
East Shore Partnership does NOT prescribe sedatives for fear of flying. This policy decision has been made by the GP Partners in line with NHS guidelines and is adhered to...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Date published: 5th July, 2023
Date last updated: 29th August, 2023