Contact us

Phone number

023 9282 7132

Option 1 – Reception (8am urgent calls, after 11am routine appointments, after 3pm for results.) Phone lines are closed between 12-2pm.

Option 3 – Prescription Team (10am till 12pm and 2pm till 4pm)

Option 4 – Secretary Team (11am till 12pm and 2pm till 4pm)

Email address

mail.j82194@nhs.net – for generic emails only

hiowicb-p.esp.reception@nhs.net – for admin requests only

hiowicb-p.esp.scripts@nhs.net – for repeat medication requests only

hiowicb-p.esp.secretaries@nhs.net – for private work queries

hiowicb-p.esp.feedback@nhs.net – for feedback and complaints only

The Baffins Surgery

St Cuthbert’s Church
Hayling Avenue
Portsmouth
PO3 6BH
Get directions (opens in Google Maps)

Milton Park Surgery

Milton Road
Portsmouth
PO3 6DW
Get directions (opens in Google Maps)

DayOpening hours
Monday8am to 6.30pm
Tuesday8am to 6.30pm
Wednesday8am to 6.30pm
Thursday8am to 6.30pm
Friday8am to 6.30pm
Saturday8am to 12pm - BAFFINS ONLY for pre booked appointments (no phone lines open)
SundayClosed

Our phone lines are closed between 12pm till 2pm every day.

If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Wheelchair access, Disabled WCRamp at the front of The Baffins Surgery

The Baffins Surgery - Street parking. Milton Park Sugery - parking available in the hospital car park but there is a charge.

Changing your contact details

To update details like your name, address, phone numbers or email address: download and fill out the change of contact details form and bring it into the surgery phone or ... [continue] Changing your contact details

Complaints

Most issues can be resolved quickly and easily, often at the time they happen and with the person involved. If you cannot resolve the issue in this way, you can ... [continue] Complaints

Friends and Family Test

We use an independent third party review partner called Working Feedback to collect and publish our reviews in confidence. The information that you give below is sent directly to Working ... [continue] Friends and Family Test

Patient feedback

We welcome your views and suggestions about our service. Please tell us about your experiences using the form below. If you would like a personal response please include your contact ... [continue] Patient feedback

Register with the surgery

Catchment area Before filling out a registration form, check you are in our catchment area. Find out which GPs you can register with on the NHS website. Registering with the surgery ... [continue] Register with the surgery

Sick (fit) notes

If you’ve been off sick for more than 7 days To request a sick note: fill out a sick note request form phone the surgery when we are open. If ... [continue] Sick (fit) notes

Test results

Getting your test results If your test results show that you need more tests or treatment, we will contact you. Once a doctor has reviewed your test results, you can ... [continue] Test results

Date published: 5th July, 2023
Date last updated: 5th August, 2024